Nutiliti is a comprehensive utility-management platform for property managers and residents. We handle utility activation, payment, and billing on your behalf.
Look for a welcome email from Nutiliti with sign-up instructions. If you haven’t received it within one week of starting your lease, please contact us at support@nutiliti.com.
We’re available Monday–Friday from 8 a.m. – 5 p.m. CT.
In most cases, no. Please check your lease or ask your property manager to confirm how utilities are handled in your home.
Nutiliti pays all utility bills directly to the provider.
Residents pay via the Nutiliti mobile or web app. You must have a valid payment method on file to keep your account active.
We prorate your share of each bill based on the number of days your lease was active during that billing cycle.
Residents can view all bills and payment details in the Nutiliti mobile or web app.
No. We currently accept only electronic payments.
This is our monthly fee for managing your utilities. The exact amount depends on your property manager’s agreement with Nutiliti.
Sales tax is collected on electronic data-processing services. Depending on local regulations, the rate ranges from 1 % to 8 % of your monthly service fee.
Utility companies bill in "arrears". This simply means you pay after you’ve used the service.